In Acumatica ERP 2018 R2, the following improvements have been introduced to allow organizations to control the way personal names and contact information are displayed throughout the system.

Display Name Order
By using a new setting, Display Name Order, on the Site Preferences (SM200505) form (shown in the following screenshot), an administrator can now specify which name order is to be used for displaying the personal names of all contacts, employees, and users. Name order is the order in which the parts of a person’s name (first name, middle name, and last name) are displayed.

Figure: Site Preferences – The Display Name Order setting

The following options are available for selection in the drop-down list:

• Eastern Modified: The name order used in all previous versions of Acumatica ERP. After an upgrade to 2018 R2, this option will be selected by default, which will preserve the original order. 
• Western: The name order in which the first name is followed by the last name (for example, John Smith). This option will be selected by default for a newly installed instance of Acumatica ERP 2018 R2. 
• Eastern: The name order in which the last name is followed by the first name, separated from it by a comma (for example, Smith, John). 
• Eastern with Title and Middle Name: The name order that consists of the title, the last name, a comma, and then the first name and the middle name (for example, Mr. Smith, John Anthony).